In a recent study performed by CAI, only 10% of owners expressed some level of dissatisfaction with their HOA. Almost two-thirds of owners rate their association experience as positive, with 26% indicating that they are neutral. The study goes on to confirm that 90% of owners say association board members serve the best interests of their communities, 92% of association owners are on friendly terms with their association board members, and 70% confirm that they believe the association rules protect and enhance property values. Although the media and critics tend to focus on the occasional association dispute, most associations are well run and the owners in them are very happy with what the association is doing.